University of Melbourne’s Mobile Learning Unit (MLU) Selects Rimini Solutions™ for Salesforce to Manage and Enhance its eLearning Platform
Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support and innovation solutions, and the leading third-party support provider for Oracle, SAP and VMware software, today announced that the Mobile Learning Unit (MLU) at the University of Melbourne has selected Rimini Manage™ and Rimini Consult™ for Salesforce as its strategy to bring stability and enhancement to its eLearning platform.
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The MLU is on a mission to make learning accessible, engaging and simplified. Through the successful launch of its eLearning platform, the higher learning institute provides end-to-end learning solutions for education providers, ranging from course creation and instructional design to learning management system (LMS) hosting and learner support. The Salesforce Platform serves as the core system, facilitating seamless student access, case management, and reporting.
“Salesforce is integral to our operations. If it were to go down, it would impact student access to courses and our ability to manage support issues,” said Pat Violo, program office manager at MLU. “One of our key challenges was retaining a deep Salesforce knowledge base to implement best practices and keep the platform running as efficiently as possible. That’s where Rimini Street came in to fill the knowledge and resource gap, and we’re excited to take our eLearning capability to new heights through our partnership.”
Rimini Solutions™ for Salesforce, a Proven Path Towards Innovation
Following a rigorous selection process, MLU identified Rimini Solutions™ for Salesforce as the ideal solution due to Rimini Street’s extensive and proven history of providing support for mission-critical systems such as Salesforce. A certified Salesforce MSP Partner and Salesforce Consulting Partner, Rimini Street offers organizations managed and professional services for both on-premises and virtual resources.
“While many Salesforce partners specialize in managed services or professional services, our ability to provide both capabilities sets us apart in the industry,” said David Rowe, chief product and marketing officer at Rimini Street. “Building on the operational efficiency, stability and flexibility we provide our Salesforce clients, we help unlock new potential for their systems, delivering innovation and business transformation needed to remain competitive – all from one trusted source.”
“We spoke with several Salesforce clients and did our own internal assessment of risks and rewards for making the switch to Rimini Street. What we learned was that Rimini Street provides cost-effective, high-quality support which draws on global expertise and a vast resource network, making them a strong partner, well-positioned to support our complex Salesforce environment,” said Violo.
“With our systems stabilized, we’ll be engaging Rimini Street to help evolve our offerings, allowing us to sell more of our courses and the full LMS solution,” continued Violo. “With Rimini Street, we can balance both our internal and external resources in a cost-effective way, ensure the knowledge of our critical in-house skills is retained, and look towards the future of our business.”
Learn more about how Rimini Street’s services for Salesforce can help your organization achieve stability and growth.
