FNB South Africa
While ‘help’ constitutes a core brand value within FNB, we also practice an overall ethos underpinned by the concept of ‘better business; better world’. We believe that by tapping into the innovative culture within FNB, we can provide people with the help they need to change their lives, communities and transform their businesses. Not just for their own benefit, but for the benefit of others.
Job Description
- Provide efficient and effective administration support to ensure the smooth running of a functional area.
Job Description
- Managing costs / expenses within approved budget to achieve cost efficiencies
- Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
- Resolve all customer queries efficiently, and within agreed timelines
- Maintain an efficient electronic tracking and monitoring processes on all activities and timelines for administrative and process support
- Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data
- Plan and manage performance, skills development, employment equity, talent and team in order to improve innovation, achieve efficiencies and increase competencies
Minimum qualification and experience:
- NQF level 5
- 3 years minimum experience in a similar role