Website ADM
ADM unlocks the power of nature to enrich the quality of life. We’re a premier global human and animal nutrition company, delivering solutions today with an eye to the future. We’re blazing new trails in health and well-being as our scientists develop groundbreaking products to support healthier living. We’re a cutting-edge innovator leading the way to a new future of plant-based consumer and industrial solutions to replace petroleum-based products. We’re an unmatched agricultural supply chain manager and processor, providing food security by connecting local needs with global capabilities. And we’re a leader in sustainability, scaling across entire value chains to help decarbonize our industry and safeguard our planet. From the seed of the idea to the outcome of the solution, we give customers an edge in solving the nutritional and sustainability challenges of today and tomorrow.
Job Description
COMMERCIAL ADMIN SUPPORT
GOALS
- Improve Sales Team and CD&D team communication / coordination
- Take up administrative task to release customer face-time with KAM’s
- Promote positive customer brand experience with communication and coordination.
Main tasks
- Business Support:
- Review and supervise all orders pertaining to the Division to ensure fulfilment of customer requirements
- Provide and support on pricing requests and timeouts maintenance of quarterly pricing
- Provide Sales figure/statistics to Account Managers/ Commercial Director as determined
- Support sales and marketing functions
- Co-ordination and accurate control of all day-to-day aspects of the sales region
- Issuing of Offers
- SAP interface
- Customer orders, queries, and complaints
- Daily interaction with Supply Chain and CC teams
- Customer Master Data maintenance
- Follow up with customers on order fulfilment, pricing and other queries where necessary
- Sourcing and forwarding technical data to customers
- Liaison with courier / shipping agents /clearing agents.
- Sample receiving and expediting
- Project Management
- Uploading of Sales Force projects and tasks when required
- Maintenance of projects and status when required
- Evaluation/ tasting of submissions with CD&D and Commercial Teams
