The City of Johannesburg invites suitable graduates to apply for Finance Internship in Johannesburg, Gauteng, South Africa.

About City of Johannesburg

The City of Johannesburg Metropolitan Municipality is a metropolitan municipality that manages the local governance of Johannesburg, South Africa. It is divided into several branches and departments in order to expedite services for the city. Johannesburg is a divided city: the poor mostly live in the southern suburbs or on the peripheries of the far north, and the middle class live largely in the suburbs of the central and north. Around 20% of the city lives in abject poverty in informal settlements that lack proper roads, electricity, or any other kind of direct municipal service. Another 40% live in inadequate housing with insufficient municipal housing.

The City of Johannesburg (CoJ) is offering an exciting internship opportunity within its Group Finance Department. This internship is tailored for individuals eager to gain hands-on experience in revenue management and customer relations.

Internship Details

• Department: Group Finance
• Branch: Customer Relationship Agent: Revenue Call Centre
• Designation: Internship: Revenue Call Centre
• Duration: Up to 18 months
• Stipend: R3,500.00 per month (Basic salary, no benefits)

Minimum Requirements

• Education: Grade 12 (NQF level 4)
• Residency: Must be a resident of the City of Joburg.

Key Learning Areas

As an intern, you will be involved in:

• Applying standard operational procedures to log revenue account-related queries for all services offered by the City of Joburg, ensuring efficient processing by the relevant departments.
• Maintaining electronically based information, data, and records.
• Adhering to the Performance Management Policy of the City of Joburg Municipality.
• Building and maintaining strong customer relations with RSSC customers, peers, and other internal stakeholders.
• Efficiently utilizing operational assets and resources in your area of responsibility, aligning with the City’s policies and legislative framework.

Leading Competencies

• Proficiency in Microsoft Office Applications
• Strong problem-solving skills
• Good time management
• Excellent verbal and written communication skills
• Strong interpersonal skills

Core Learning Competencies

• Basic understanding of billing concepts and functions
• Ability to retain and recall knowledge
• Capability to work under pressure
• Ability to interpret mathematical information