Website AVBOB South Africa
Africa's largest Mutual Assurance Society where all your funeral insurance and funeral service needs are met, with dignity, respect and sensitivity. Because AVBOB is a Mutual Assurance Society, we don't have external shareholders expecting a share of profits; we only have members. The extra profits of the society are distributed amongst our members in the form of free member benefits* and special bonuses.
We are looking for a customer orientated and self-motivated individual to join our Persal and Electronics team. You will be working for a company that is over 100 years old with strong values which are customer centric.
- Capturing daily correspondence and provide written feedback for queries received via email, fax and post, within 3 working days.
- Handling of telephonic queries and following up on non-payments.
- Processing of monthly, daily and weekly discrepancy reports received from the Life Offices or enquiries received from institutions.
- Reconciliations of premiums within 3 working days by validating files and investigating possible premium differences.
- Do policy enquiries on QLink.
- All persal employee files done weekly and electronics employee files done once a month.
- Checking and sending out monthly manual files, correcting of information on schedules received from institutions.
- Providing the senior clerk with statistics as and when required.
- General ad-hoc duties
To apply for this job please visit avbob.mcidirecthire.com.
