6 Sales Assistant Learnerships at GWK Retail
DEADLINE: 17 March 2025
As part of the learnership program, GWK offers various learnerships in the Retail industry. Learnership program is to offer unemployed individuals the opportunity to learn and develop within the Retail environment. Skills are acquired through a learning period and are developed through practical experience and a blended learning approach.
Job Requirements
- Unemployed individuals only
- Grade 12
- Competent in Afrikaans and English
- Competent in basic Mathematics
- Computer literate in MS Office will be an advantage
- Constantly adding value to the business
- A passion for Retail and agriculture
- Ability to work in outdoor environments and physical conditions.
- Strong attention to detail and willingness to learn.
- Good communication and teamwork skills.
- Ability to follow instructions and work under supervision.
- A positive attitude and a strong work ethic.
Skills
- Excellent communication skills
- Passion for customer service
- Team player attitude
What you will Master after completion:
Sales and Marketing
- Concepts and principles of selling in a full service retail and wholesale environment
- Interact with different types of customers and present a positive image
- Sell products to customers using the sales cycle
- Use advanced selling techniques
- Processes and procedures for selling products to customers using the sales cycle and advanced selling techniques in a full service wholesale or retail sales environment
Customer Relationship Management
- Principles of service excellence and building customer relationships in retail and wholesale sales
- Provide customer service and build customer relationships
- Processes and procedures for providing customer service
Complaints Management
- Processes and procedures for attending to different types of customers, handling customer queries and communicating with customers
- Principles of attending to different types of customers and resolving customer queries impacting on sales
- Handle customer queries and complaints
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